Welcome to Bashkart (bashkart.in). We are an online store specializing in balloons, birthday decorations, wedding & pre-wedding decorations, and special occasion products. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy. Please read it carefully.
Information We Collect
When you visit or shop on Bashkart, we may collect the following information:
- Personal details: Name, email address, phone number, and delivery address
- Payment information: Card details, UPI ID (processed securely via payment gateways — we do not store card data)
- Order information: Products purchased, order history, and transaction details
- Technical data: IP address, browser type, device information, and pages visited
- Cookies: Session cookies, shopping cart data, and analytics cookies
How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To send order confirmations, shipping updates, and delivery notifications
- To handle returns, refunds, and customer support requests
- To send promotional offers and new product updates (you can opt out anytime)
- To improve our website, products, and customer experience
- To detect and prevent fraud or unauthorized transactions
- To comply with legal and regulatory requirements under Indian law
Payment InformationImportant
Bashkart accepts payments via Credit/Debit Cards, Visa, and UPI. All payment transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store your card or UPI details on our servers. Payment data is encrypted and handled entirely by our payment partners.
Sharing of Information
We do not sell, rent, or trade your personal information to any third parties. We may share your data only in the following situations:
- Logistics partners: To deliver your orders (name, address, phone number only)
- Payment gateways: To process your payments securely
- Legal authorities: If required by law, court order, or government regulation
- Business transfers: In case of a merger or acquisition, your data may be transferred with prior notice
Cookies Policy
Bashkart uses cookies to enhance your browsing experience. Cookies help us remember your cart items, keep you logged in, and understand how visitors use our website (via tools like Google Analytics).
You can disable cookies in your browser settings; however, some features of the website (like the shopping cart) may not function properly without them.
Data Security
We take data security seriously. Bashkart uses SSL (Secure Socket Layer) encryption to protect your information during transmission. Our website and servers follow industry best practices to safeguard your data against unauthorized access, loss, or misuse.
However, no method of online transmission is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Your Rights
As a user of Bashkart, you have the following rights under the Information Technology Act, 2000 and IT Rules, 2011 (India):
- Access: Request a copy of the personal data we hold about you
- Correction: Ask us to update or correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Opt-out: Unsubscribe from marketing emails/SMS at any time
To exercise any of these rights, please contact us at bashkart@gmail.com.
Third-Party Links
Our website may contain links to third-party websites (such as social media platforms or payment portals). Bashkart is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Bashkart is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.