Shipping & Returns

Shipping Policy

Bashkart delivers across India only. We carefully pack all balloon and decoration products to ensure they reach you safely and on time.

 All orders are processed within 1 business day of payment confirmation.


Delivery Charges & Time

Shipping charges are based on your delivery location:

 Same city
Meerut
₹30 – ₹40
 1–2 business days
 Within state
Uttar Pradesh
₹120
 2–4 business days
 Pan India
Other states
₹300 – ₹500
 4–6 business days

Exact shipping charges will be shown at checkout before payment.


Order Processing

  • Orders are processed Monday to Saturday (excluding public holidays)
  • Orders placed after 5:00 PM will be processed the next business day
  • Once dispatched, a tracking number will be sent to your registered email or phone number
  • Bashkart is not responsible for delays caused by courier partners or incorrect delivery addresses

Returns Policy3-day window

We want you to love every purchase from Bashkart. If you are not satisfied, here is our return policy:

  • Returns are accepted within 3 days of delivery date
  • Item must be unused, undamaged, and in original packaging
  • Email us at bashkart@gmail.com with your order number, reason for return, and photos of the product
  • Our team will respond within 24–48 hours with return instructions
  • Return shipping cost is to be borne by the customer

 Returns will NOT be accepted for: inflated balloons, damaged-by-customer items, customized/personalized products, or requests made after 3 days of delivery.


Refund Policy

  • Once we receive and inspect the returned item, refund will be processed within 5–7 business days
  • Refund will be credited to your original payment method (card, UPI, or bank account)
  • Original shipping charges are non-refundable
  • If you received a damaged or wrong item, we will arrange a full refund or free replacement — contact us within 3 days of delivery

 Wrong or damaged item received? We will replace it or refund you fully — no questions asked.


Order Cancellation

  • Cancel within 12 hours of placing the order by emailing bashkart@gmail.com
  • Orders already packed or dispatched cannot be cancelled
  • Refund for cancelled orders will be processed within 5–7 business days